This article is for those who are flying from Noi Bai Airport for the first time and do not know how to check in, what time to arrive at Noi Bai Airport, which terminal to go to, and what to prepare. Cuong will provide detailed instructions on checking in at Noi Bai Airport, Hanoi.
Guide to getting to Noi Bai Airport in Hanoi
From the center of Hanoi, there are bus routes serving passengers to Noi Bai Airport very quickly, such as 86 and 68.
– Route 86 is from Hanoi Station and 68 is from Ha Dong, the ticket price is only 35,000 VND per person but the quality is excellent.
– These two bus routes will take you directly to Terminal A of Noi Bai Airport.
– Buses run every 15 minutes, serving from 5:30 am to 8:30 pm.
– In addition, you can also book airport shuttle services from airlines, with costs starting from 35,000 – 40,000 VND per person, providing continuous service to passengers.
Transportation to Noi Bai Airport
Location of Domestic Departure Terminal at Noi Bai Airport in Hanoi
The domestic departure terminal at Noi Bai Airport is located on the 2nd floor: with Terminals A-B at the top of the escalator and Terminal E below.
If you are flying with Vietnam Airlines and Bamboo, you should check in at Terminals A-B, while if you are flying with Vietjet and Jetstar, you may need to check in at Terminals A-B or Terminal E depending on your destination.
Sảnh A sân bay Nội Bài
Usually, for flights to Phu Quoc, Vietjet and Jetstar have passengers check in at hall E, while flights to Ho Chi Minh City and Da Nang have check-in at halls A-B. To find out where to check in for your flight, after entering the hall, look at the electronic information board, find your flight, and proceed accordingly.
Sảnh E sân bay Nội Bài
Or you can look around the area of Noi Bai Airport, you will see customer service counters of Vietnam Airlines, Vietjet, Jetstar, Bamboo right near the entrance of Noi Bai Airport. If you don’t know how to check the electronic board, just go directly to the counter and ask the airline staff for assistance.
Now, let me guide you on how to check in at Noi Bai Airport in a simple and surprising way:
There are 2 ways to check in at Noi Bai Airport:
Way 1: Check in at the counter
This is the traditional way of checking in that we often do. To check in at the counter, you will need to stand in line in order and follow the instructions of the airline staff at Noi Bai Airport.
Each check-in counter will be numbered and have an electronic board indicating the destination. For example, if you are traveling to Da Nang, you will look for the counter with the sign “Da Nang” to check in, or the electronic board showing “All flights” can also be used for check-in.
When it’s your turn, you will present your booking code, which is the ticket code along with your ID card or passport to the airline staff for check-in.
If you have carry-on luggage, the staff will tag your carry-on luggage, if it’s checked luggage, you will place it on the conveyor belt. The airline check-in staff will tag your luggage with a barcode.
Completing procedures at the counter of Noi Bai Airport
Along with that is your flight ticket, this is the actual boarding pass for you to pass through security and board the plane. Many people mistakenly think that once they book a ticket, the travel agency will issue the flight ticket right away, but that’s not correct. We will make a separate video about things to note when completing procedures for each airline, so stay tuned.
So, you have completed the check-in process, now just hold your ticket and head to security. Before guiding you to security, let’s move on to the second check-in process. If you do the first method on busy days, you’ll end up waiting for a long time. This second check-in method will save you time and effort waiting.
Method 2: Check in at the airline’s kiosks
Both Vietnam Airlines, Vietjet, and Jetstar have kiosks at Noi Bai Airport for customers to check in, Bamboo Airways is new so they don’t have them yet. Many people arrive at the airport thinking these kiosks are ATMs to withdraw money, but don’t be mistaken, there’s no money to withdraw here.
Check-in procedure at the kiosks at Noi Bai Airport
These kiosks are very convenient for check-in procedures. These machines are touch screens, so you can directly interact with the kiosk screen. Once you have completed the check-in process, your boarding pass will be printed from this machine.
On the kiosk screen, select Vietnamese, enter your booking code, and follow the instructions until completion. Your boarding pass will be printed out.
After obtaining your boarding pass, proceed directly to the security checkpoint. Corresponding to lounges A and E, there are two security checkpoints. Whichever lounge you check-in at, you will pass through the security checkpoint in that lounge area.
Please note some issues after checking in at Noi Bai Airport:
1. You should weigh your luggage beforehand to ensure it complies with the airline’s baggage regulations. At Noi Bai Airport, there are many scales arranged, those with frames are for checking the weight and dimensions of carry-on luggage. Those without frames are for checked baggage. If your luggage exceeds the size or weight limits, you will have to pay an excess baggage fee.
2. When going through the security checkpoint at Noi Bai Airport, you must remove everything from your pockets, including watches, belts, necklaces, shoes, and bags, placing them in the tray for scanning. Then walk through the security scanner to enter the waiting area. After collecting your belongings, remember to stack the trays in the designated area.
3. You should arrive at Noi Bai Airport at least 2 hours before your flight to complete the check-in process and pass through security. The latest check-in time is 40 minutes before departure, as the check-in counters will close after that.
Arrive at Noi Bai Airport on time
4. Documents to bring when checking in at Noi Bai Airport are ID card, passport, or personal identification papers. We have made a detailed video about these documents, so please take the time to watch it.
5. After passing through the security area at Noi Bai Airport, you will reach the waiting area to board the plane. Check your gate number and sit near that area to be ready for boarding announcements. Boarding usually starts about 20 minutes before the flight.
6. In the waiting area at Noi Bai Airport, there are many fast food counters and souvenir shops for you to eat, drink, or rest while waiting for your flight. Prices are usually higher than outside, but that’s understandable as they have to cover rent and staff costs.
Above are the instructions on how to check in at Noi Bai Airport, along with some tips for the check-in process at Noi Bai Airport. If you need assistance with check-in at Noi Bai Airport in Hanoi, you can contact Cuong Du Lich at the hotline: 0969474744. Free advice for all of you!
